Categorize service requests

Instantly categorize service requests

Levity enables professionals in various industries to rapidly sort incoming requests by work type, region, or urgency.

Instantly categorize service requests

Why bother?

Processing a multitude of requests on a daily basis can be a stress factor.

The broader the service catalog, the more effort is required for efficient scheduling.

Levity can streamline this process by instantly sorting requests based on custom categories. Some examples:

  • Automatically tag jobs by type of service, work region, or whatever makes sense for you.
  • Efficiently distribute service requests to your team according to location and specialization.
  • Trade planning time for time spent fulfilling customer needs.

Trusted by leading teams

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Streamline task assignment to save time and improve service quality

Receiving and assigning a variety of unique work requests daily costs time and money
Instantly sort incoming requests by custom categories and notify agents
Urgent requests disappear into the mountain of data
Handle important situations in real time
Interaction with clients that require a specific service is often repetitive
Trigger automations for foreseeable workflows and save time

Automate what you couldn't automate before

Levity starts where rule-based automation ends
The next wave of automation software

Minimize administration

Automate task assignment & customer interaction

Mechanical arm

Find the best match

Allocate your resources efficiently while providing the best service quality

Male graduate

Learn from your data

Track the requests you get and intelligently adapt your business

Rise above mundane tasks

FAQs

You have come a long a way to get here and you might have some questions.