Getting all required customer data during onboarding can be a burden: Documents are missing signatures, scans are blurry, and pictures fail to show what's essential.
Manually checking documents is tedious. Getting back to customers to request missing records is even more tiresome.
At the same time, people are used to speedy interactions and will not tolerate a delay just to be told that their passport scan needs to be resubmitted. Worst case: They get annoyed and leave.
Levity helps you identify and verify documents automatically so that customers can get started right away.
With Levity, you can automatically:
- Check if uploaded documents are legible, signed, and contain all information required,
- Alert customers about incorrect uploads in real-time,
- File documents based on their type, or
- Trigger workflows that (for example) update files or send emails
... and more.