An essential aspect of being a product manager is having pertinent insights into how customers are using your product. An efficient prioritization process must determine which features generate the most value and highlight where value is destroyed or obscured.
While quantitative stats are usually readily available, qualitative feedback is often crucial to understanding them. Qualitative data can originate from user interview transcripts, complaint forms, customer reviews, or even comment sections on social media. Analyzing and attributing them to specific product features usually takes up hours of manual work.
Levity enables you to instantly classify free-text data like online reviews, interview transcripts, or email feedback. Sort by content, sentiment, or whatever you deem most valuable. Save time on attribution, collect big-picture insights, and use your time to zoom in on the ones that seem most valuable.