Logistics runs on email. Turn it into an AI Strategy.

Levity is the hub for building and scaling AI automations, designed for complex logistics workflows.

Control Tower

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Main Overview

A dashboard for monitoring general email data

Incoming Emails (Daily)

300k200k100k0
Line chart
17142128
Incoming Emails

Emails by Category

Donut chart8.2Mtotal
Donut chart2.5Memails
Shipment Status
ETA Updates
POD Requests
Exceptions

Internal vs. External Emails

100%80%60%40%20%0
JanFebMarAprMayJunJulAugSep
External
Internal
The Problem

Governing and scaling AI in complex environments is hard. Launching AI pilots is easy — scaling them reliably is not.

The Solution

Levity provides the full lifecycle to move AI automation from experiment to production.

With built-in visibility, control, and continuous improvement, teams can deploy AI with confidence, monitor performance over time, and evolve automations as business needs change.

Evaluate

Discover automation potential across millions of emails by spotting repetitive requests, handoffs, and bottlenecks at scale.

Explore Analytics
Ask AI

Main Overview

A dashboard for monitoring general email data

Incoming Emails (Daily)

300k200k100k0
Line chart
17142128
Incoming Emails

Emails by Category

Donut chart8.2Mtotal
Donut chart2.5Memails
Shipment Status
ETA Updates
POD Requests
Exceptions

Internal vs. External Emails

100%80%60%40%20%0
JanFebMarAprMayJunJulAugSep
External
Internal
Build & Run

Build and run automations reliably by turning high-impact workflows into production-grade AI.

Explore Flows
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Editor
Activity
Avatar 0
Avatar 1
Avatar 2
Active
Gmail

When New Emailis received

Classifier

Classify Subject Body

A Classificationequalstrack & trace
B Classificationequalsbooking
Add AI Action

AI Actions

Choose an action for this step

Search actions…

AI Actions

Your custom action

Other Apps

Cargowise

Outlook

Gmail

SAP

Zendesk

Your custom integration

We build your integration with our solutions team

Integrate

Connect Levity seamlessly into your everyday tools

Explore Integrations
Governance, Improve & Scale

Govern, improve, and scale AI automations through visibility, human oversight, and continuous feedback.

Quality Control

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TopicUpvotesSeverity

Service level not extracted from email body

BugTrack and Trace
7
L

Commodity type not extracted from email body

Improvement[Experiment]
0
L

Duplicate replies sent for same shipment status request

Improvement[Experiment]
3
M

Attachments with customs declarations are ignored

BugTrack and Trace
0
L

Attachments with shipping documents are ignored

BugTrack and Trace
4
M

Attachments with packing lists are ignored

BugTrack and Trace
0
L

Incorrect parsing of attached invoice

BugTrack and Trace
0
L

Company 'Globex Corp' not extracted correctly

BugTrack and Trace
4
C

Add support for multi-leg shipment tracking

ImprovementTrack and Trace
12
C

Payment currency not specified

BugTrack and Trace
0
H

Timeout when processing emails with large PDF attachments

ExceptionTrack and Trace
6
H

Unhandled error on malformed carrier response

ExceptionSpot Quoting
2
C

No field for hazardous goods declaration

Missing FunctionalityClassification
9
M

Cannot specify preferred carrier per lane

Missing FunctionalitySpot Quoting
5
M

AI interprets "ASAP" as specific date instead of priority

Understanding Issue[Experiment]
3
L

Bot confuses sender and recipient in forwarded threads

Understanding IssueClassification
1
M
+100M Emails processed

Operating AI in production across complex, high-volume workflows.

0

Emails processed (and still counting)

0

Working hours saved

0

Inboxes connected

0

AI automations live

Use cases

Turning operational complexity into leverage where automation delivers the most value

How logistics teams use Levity to reduce manual work and improve operational reliability.

  • Spot Quoting

  • Bookings

  • Track & trace

  • Document requests

  • Arrival notices

  • Accounts Receivable

  • Accounts Payable

Our customers

From pilot to scale: Customer stories

Levity is the key for us to not only stay on top of the daily flood of millions of emails, but to drive genuine value creation. They help us free up valuable time by transforming unstructured data streams into automated, scalable workflows. A true game-changer for our global operations.

Michael Gschwandtner

Michael Gschwandtner

Chief Digital Officer
Security

Designed for enterprise security and operational requirements

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ISO27001 certified

ISO27001 certified

Our ISO 27001 certification shows our commitment to a strong Information Security Management System, ensuring data protection aligned with standards.

SOC2 Type I certified

SOC2 Type I certified

Levity prioritizes security and is SOC 2 Type I certified. Feel free to contact [email protected] for our report.

GDPR compliant

GDPR compliant

Levity complies with GDPR, enhancing privacy rights for Europeans. It applies to companies processing their data, regardless of EU presence.

Demo

Experience Levity in action

Explore how large logistics teams move from visibility to reliable automation — all in one platform.

Book a demo