In the following, we provide information about the collection of personal data when using
Personal data is any data that can be related to a specific natural person, such as their name or IP address.
The controller within the meaning of Art. 4 (7) EU General Data Protection Regulation (GDPR) is
Levity AI GmbH
Große Hamburger Str. 17
10115 Berlin, Germany
email: hello@levity.ai
We are legally represented by Gero Keil, Thilo Hüllmann.
Our data protection officer is heyData GmbH, Gormannstr. 14, 10119 Berlin, www.heydata.eu, e-mail: info@heydata.de.
We detail the scope of data processing, processing purposes and legal bases below. In principle, the following come into consideration as the legal basis for data processing:
Insofar as we transfer data to service providers or other third parties outside the EEA, the security of the data during the transfer is guaranteed by adequacy decisions of the EU Commission, insofar as they exist (e.g. for Canada and Israel) (Art. 45 para. 3 GDPR).
If no adequacy decision exists (e.g. for the USA), the legal basis for the data transfer are usually, i.e. unless we indicate otherwise, standard contractual clauses. These are a set of rules adopted by the EU Commission and are part of the contract with the respective third party. According to Art. 46 para. 2 lit. b GDPR, they ensure the security of the data transfer. Many of the providers have given contractual guarantees that go beyond the standard contractual clauses to protect the data. These include, for example, guarantees regarding the encryption of data or regarding an obligation on the part of the third party to notify data subjects if law enforcement agencies wish to access the respective data.
The transfer of data to third parties in the United Kingdom of Great Britain and Northern Ireland is currently based on the transitional arrangement in the trade and cooperation agreement between the European Union and the United Kingdom.
Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and no legal obligations to retain data conflict with the deletion. If the data are not deleted because they are required for other and legally permissible purposes, their processing is restricted, i.e. the data are blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.
Data subjects have the following rights against us with regard to their personal data:
Data subjects also have the right to complain to a data protection supervisory authority about the processing of their personal data.
Within the scope of the business or other relationship, customers, prospective customers or third parties need to provide us with personal data that is necessary for the establishment, execution and termination of a business or other relationship or that we are legally obliged to collect. Without this data, we will generally have to refuse to conclude the contract or to provide a service or will no longer be able to perform an existing contract or other relationship.
Mandatory data are marked as such.
As a matter of principle, we do not use a fully automated decision-making process in accordance with article 22 GDPR to establish and implement the business or other relationship. Should we use these procedures in individual cases, we will inform of this separately if this is required by law.
When contacting us, e.g. by e-mail or telephone, the data provided to us (e.g. names and e-mail addresses) will be stored by us in order to answer questions. The legal basis for the processing is our legitimate interest (Art. 6 para. 1 s. 1 lit. f GDPR) to answer inquiries directed to us. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.
Occasionally, we offer competitions via our website or in other ways. We process the data requested in these competitions in order to determine and notify the winners. Afterwards, we delete the data. It may also be that we only offer competitions for existing customers. In this case, we only process the name to determine the winners and the contact data to notify the winners. It is our legitimate interest to offer competitions to attract customers or to interact with our existing customers. The legal basis for data processing is Art. 6 para. 1 s. 1 lit. f GDPR.
From time to time, we conduct customer surveys to get to know our customers and their wishes better. In doing so, we collect the data requested in each case. It is our legitimate interest to get to know our customers and their wishes better, so that the legal basis for the associated data processing is Art. 6 para. 1 s. 1 lit f GDPR. We delete the data when the results of the surveys have been evaluated.
We reserve the right to inform customers who have already used services from us or purchased goods from time to time by e-mail or other means electronically about our offers, if they have not objected to this. The legal basis for this data processing is Art. 6 para. 1 s. 1 lit. f GDPR. Our legitimate interest is to conduct direct advertising (recital 47 GDPR). Customers can object to the use of their e-mail address for advertising purposes at any time without incurring additional costs, for example via the link at the end of each e-mail or by sending an e-mail to our above-mentioned e-mail address.
Interested parties have the option to subscribe to a free newsletter. We process the data provided during registration exclusively for sending the newsletter. Subscription takes place by selecting the corresponding field on our website, by ticking the corresponding field in a paper document or by another clear action, whereby interested parties declare their consent to the processing of their data, so that the legal basis is Art. 6 para. p. 1 lit. a DSGVO. Consent can be revoked at any time, e.g. by clicking the corresponding link in the newsletter or notifying our e-mail address given above. The processing of the data until revocation remains lawful even in the event of revocation.
Based on the consent of the recipients (Art. 6 para. 1 s. 1 lit. a GDPR), we also measure the opening and click-through rate of our newsletters to understand what is relevant for our audience.
We send newsletters with the tool Intercom of the provider R&D Unlimited Company 2nd Floor, Stephen Court, 18-21 St. Stephen's Green, Dublin 2, Ireland (privacy policy: https://www.intercom.com/
During the informative use of the website, i.e. when site visitors do not separately transmit information to us, we collect the personal data that the browser transmits to our server in order to ensure the stability and security of our website. This is our legitimate interest, so that the legal basis is Art. 6 para. 1 s. 1 lit. f GDPR.
These data are:
This data is also stored in log files. They are deleted when their storage is no longer necessary, at the latest after 14 days.
Our website is hosted by Webflow, Inc. 208 Utah, Suite 210, San Francisco, CA 94103, USA (privacy policy: https://webflow.com/legal/eu-
We use a content delivery network to help provide our website. The provider is Cloudflare Inc., 106 East 6th Street, Suites 350 and 400, Austin, TX 78701, USA (privacy policy: https://www.cloudflare.com/en-
When contacting us via the contact form on our website, we store the data requested there and the content of the message. The legal basis for the processing is our legitimate interest in answering inquiries directed to us. The legal basis for the processing is therefore Art. 6 para. 1 s. 1 lit. f GDPR. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.
We may publish positions that are vacant in our company on our website, on pages linked to the website or on third-party websites.
The processing of the data provided as part of the application is carried out for the purpose of implementing the application process. Insofar as this is necessary for our decision to establish an employment relationship, the legal basis is Art. 88 para. GDPR in conjunction with Sec. 26 para. 1 of the German Data Protection Act (Bundesdatenschutzgesetz). We have marked the data required to carry out the application process accordingly or refer to them. If applicants do not provide this data, we cannot process the application. Further data is voluntary and not required for an application. If applicants provide further information, the basis is their consent (Art. 6 para. 1 s. 1 lit. a GDPR).
We ask applicants to refrain from providing information on political opinions, religious beliefs and similarly sensitive data in their CV and cover letter. They are not required for an application. If applicants nevertheless provide such information, we cannot prevent their processing as part of the processing of the resume or cover letter. Their processing is then also based on the consent of the applicants (Art. 9 para. 2 lit. a GDPR).
Finally, we process the applicants' data for further application procedures if they have given us their consent to do so. In this case, the legal basis is Art. 6 para. 1 s. 1 lit. a GDPR.
We pass on the applicants' data to the responsible employees in the HR department and to the employees otherwise involved in the application process.
If we enter into an employment relationship with the applicant following the application process, we delete the data only after the employment relationship has ended. Otherwise, we delete the data no later than six months after rejecting an applicant.
If applicants have given us their consent to use their data for further application procedures as well, we will not delete their data until one year after receiving the application.
Site visitors can open a customer account on our website. We process the data requested in this context for the fulfillment of the respective user contract concluded for the account, so that the legal basis for the processing is Art. 6 para. 1 s. 1 lit. b GDPR.
Beyond the data entered during registration, we process the IP Address.
Site visitors can log in to our website using a single sign-on procedure. In doing so, they use the login data already created for another provider. The prerequisite is that the site visitor is already registered with the respective provider. When a site visitor logs in using a single sign-on procedure, we receive information from the provider that the site visitor is logged in with the provider and the provider receives information that the site visitor is using the single sign-on procedure on our website. Depending on the settings of the site visitor in his account on the provider's site, additional information may be provided to us by the provider. The legal basis of this agreement is the consent of the site visitor who logs in to our site with the account (Art. 6 para. 1 s. 1 lit. a GDPR). The provider of the procedure is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (privacy policy: https://policies.google.com/
We offer services via our website. In the ordering process, we involve Paddle (provider: Paddle.com Market Limited, 15 Briery Close, Great Oakley, Corby, Northamptonshire, NN18 8JG, Great Britain, function: revenue management) , who receives only the personal data required in each case to provide a service. The processing of the data takes place for the performance of the contract concluded with the respective site visitor (Art. 6 para. 1 s. 1 lit. b GDPR).
For the processing of payments, we use Stripe Payments Europe, Ltd., Ireland who is itself a data controller within the meaning of Art. 4 No. 7 GDPR. Insofar as it receives data and payment data entered in the ordering process, we thereby fulfill the contract concluded with our customers (Art. 6 para. 1 s. 1 lit. b GDPR).
We use the tool PostHog for analytics. The provider is PostHog, Inc., 965 Mission Street, San Francisco, CA 94103, USA. The provider processes Usage data (e.g. web pages visited, interest in content, access times) and Meta/communication data (e.g. device information, IP addresses) in the US. The legal basis for the processing is Art. 6 para. 1 s. 1 lit. a GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. We delete the data when the purpose for which it was collected no longer applies. Further information is available in the provider's privacy policy at https://posthog.com/privacy.
We use the tool HubSpot for customer relationship management and marketing automation. The provider is HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA. The provider processes Contact data (e.g., names, email addresses, telephone numbers), Usage data (e.g., web pages visited, interest in content, access times), and Meta/communication data (e.g., device information, IP addresses) in the US. The legal basis for the processing is Art. 6 para. 1 s. 1 lit. f GDPR. We have a legitimate interest in effectively managing customer relationships and optimizing our marketing efforts. The legal basis for the transfer to a country outside the EEA are standard contractual clauses. The security of the data transferred to the third country (i.e., a country outside the EEA) is guaranteed by standard data protection clauses (Art. 46 para. 2 lit. c GDPR) adopted by the EU Commission in accordance with the examination procedure under Art. 93 para. 2 of the GDPR, which we have agreed with the provider. We delete the data when the purpose for which it was collected no longer applies. Further information is available in the provider's privacy policy at https://legal.hubspot.com/privacy-policy.
We use the tool Google Tag Manager for managing website tags and analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes Usage data (e.g., web pages visited, interest in content, access times) in the US. The legal basis for the processing is Art. 6 para. 1 s. 1 lit. a GDPR. The processing is based on consent.
Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation.
The legal basis for the transfer to a country outside the EEA is Standard Contractual Clauses. The security of the data transferred to the third country (i.e., a country outside the EEA) is guaranteed by standard data protection clauses (Art. 46 para. 2 lit. c GDPR) adopted by the EU Commission in accordance with the examination procedure under Art. 93 para. 2 of the GDPR, which we have agreed upon with the provider.
We delete the data when the purpose for which it was collected no longer applies. Further information is available in the provider's privacy policy at https://policies.google.com/privacy?hl=en-US.
We use the tool Videos on YouTube for videos on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes Meta/communication data (e.g. device information, IP addresses) and Usage data (e.g. web pages visited, interest in content, access times) in the US. The legal basis for the processing is Art. 6 para. 1 s. 1 lit. a GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the EEA is the consent of the site visitor. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. Further information is available in the provider's privacy policy at https://policies.google.com/
We use the tool Google Webfonts for fonts on the website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes Meta/communication data (e.g. device information, IP addresses) in the US. The legal basis for the processing is Art. 6 para. 1 s. 1 lit. a GDPR. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. The legal basis for the transfer to a country outside the EEA is the consent of the site visitor. The processing is based on consent. Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation. Further information is available in the provider's privacy policy at https://policies.google.com/
We use the tool Default.com for scheduling appointments. The provider is Default.com Inc., headquartered in San Francisco, CA, USA. The provider processes Master data (e.g., names, addresses), Contact data (e.g., email addresses, telephone numbers), and Usage data (e.g., web pages visited, interest in content, access times) in the US. The legal basis for the processing is Art. 6 para. 1 s. 1 lit. a GDPR. The processing is based on consent.
Data subjects may revoke their consent at any time by contacting us, for example, using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation.
The legal basis for the transfer to a country outside the EEA are standard contractual clauses. The security of the data transferred to the third country (i.e., a country outside the EEA) is guaranteed by standard data protection clauses (Art. 46 para. 2 lit. c GDPR) adopted by the EU Commission in accordance with the examination procedure under Art. 93 para. 2 of the GDPR, which we have agreed upon with the provider.
We delete the data when the purpose for which it was collected no longer applies. Further information is available in the provider's privacy policy at https://www.default.com/privacy-policy.
Our application allows users to connect with various third-party services (e.g., email providers, calendar services, TMS systems) to deliver automation value. We create flows of actions—like retrieving emails, analyzing them, and tagging them—to operate on your behalf. When you choose to integrate these services, certain data may be processed to facilitate the requested functions. We do not collect or register your IP address or other personal data during this process, unless such information is collected during the OAuth authentication screen.
The processing of this data is based on your consent in accordance with Art. 6 para. 1 s. 1 lit. a GDPR. You may revoke your consent at any time by disconnecting the integration or contacting us using the contact details provided in our privacy policy. Revocation does not affect the lawfulness of processing carried out prior to withdrawal.
Data may be transferred to countries outside the EEA. The security of data transferred to third countries is ensured by standard data protection clauses (Art. 46 para. 2 lit. c GDPR) adopted by the EU Commission, which we have agreed upon with the respective providers.
We delete the data when the purpose for which it was collected no longer applies or upon your request, provided there are no legal retention obligations. For more information on how these third-party services handle your personal data, please refer to their respective privacy policies.
Our platform uses Artificial Intelligence (AI) technologies and integrates with various third-party services to deliver automation value and enhance functionality. This includes creating workflows that perform actions such as retrieving data, analyzing content, tagging, and interacting with external applications.
Data Access and Permissions: When you connect your accounts (e.g., productivity tools, email providers, third-party applications) to our platform, we access specific data based on the permissions you grant us. This access allows us to perform the functions you have requested within our platform, such as creating and updating content, processing data, and automating workflows. For example:
We use these permissions solely to enable the functionalities you have chosen, and we do not use this data for any other purposes beyond delivering the intended services.
Third-Party Data Sharing: To provide these functionalities, we may share data with third-party tools, including AI models (e.g., OpenAI), to process and analyze the data as part of your workflows. The data shared may include content you wish to analyze or process using AI. We ensure that only the minimum necessary data is shared to perform the requested functions, and we do not collect or store personal data beyond what is necessary.
Legal Basis for Processing: The processing of your data using AI and third-party services is based on your consent in accordance with Art. 6 para. 1 s. 1 lit. a GDPR. By using our platform and connecting your accounts, you consent to this processing. You may revoke your consent at any time by disconnecting the integrations or contacting us using the contact details provided in our privacy policy. Revocation does not affect the lawfulness of processing carried out prior to withdrawal.
Data Transfers to Third Countries: Data may be transferred to countries outside the European Economic Area (EEA) if necessary for processing. The security of data transferred to third countries is ensured by standard data protection clauses (Art. 46 para. 2 lit. c GDPR) adopted by the EU Commission, which we have agreed upon with our service providers.
Data Retention: We retain the data processed by AI and third-party services only as long as necessary to fulfill the purposes for which it was collected or as required by law. We delete or anonymize the data when it is no longer needed.
Your Rights: You have the right to access, rectify, or erase your data, restrict or object to processing, and the right to data portability. You also have the right to lodge a complaint with a supervisory authority.
User Consent for Data Sharing: By using our platform, you agree to our terms of service and this privacy policy, which include details about data sharing with third-party tools. We are committed to transparency and ensuring that you are aware of how your data is processed and shared to provide the functionalities within our platform.
For more information on how these third-party services handle your personal data, please refer to their respective privacy policies. If you have any questions or wish to exercise your rights regarding the use of AI and third-party services in our platform, please contact us at privacy@levity.ai.
We are represented in social media networks in order to present our company and our services there. The operators of these networks regularly process their users' data for advertising purposes. Among other things, they create user profiles from their online behavior, which are used, for example, to show advertising on the pages of the networks and elsewhere on the Internet that corresponds to the interests of the users. To this end, the operators of the networks store information on user behavior in cookies on the users' computers. Furthermore, it cannot be ruled out that the operators merge this information with other data. Users can obtain further information and instructions on how to object to processing by the site operators in the data protection declarations of the respective operators listed below. It is also possible that the operators or their servers are located in non-EU countries, so that they process data there. This may result in risks for users, e.g. because it is more difficult to enforce their rights or because government agencies access the data.
If users of the networks contact us via our profiles, we process the data provided to us in order to respond to the inquiries. This is our legitimate interest, so that the legal basis is Art. 6 para. 1 s. 1 lit. f GDPR.
We maintain a profile on Facebook. The operator is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://www.facebook.com/
We maintain a profile on Instagram. The operator is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://help.instagram.com/
We maintain a profile on YouTube. The operator is Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland. The privacy policy is available here: https://policies.google.com/
We maintain a profile on X, formerly known as Twitter. The operator is X Corp, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The privacy policy is available here: https://privacy.x.com/en. You can manage your data processing preferences via the settings for advertisements: https://x.com/personalization.
We maintain a profile on LinkedIn. The operator is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The privacy policy is available here: https://https://www.linkedin.
We reserve the right to change this privacy policy with effect for the future. A current version is always available here.
If you have any questions or comments regarding this privacy policy, please feel free to contact us using the contact information provided above.
